Fast Answers Questions
FAQS
What payment methods do you accept?
We accept all major credit cards (VISA, Mastercard, American Express), PayPal, and other secure payment gateways available at checkout.
Can I cancel my order?
You can cancel your order within 12 hours of placing it, provided it has not yet been processed for shipping. Please contact our support team immediately to request a cancellation.
What is your return policy?
We offer a 3-day return policy for unused items in their original packaging. Please visit our Refund Policy page for detailed instructions on how to initiate a return.
How long will it take to process my order?
Orders are typically processed within 1-3 business days. You will receive a shipping confirmation email once your order is on its way.
How can I stay updated with your store?
The best way to stay in the loop is by subscribing to our newsletter! You'll receive updates on new arrivals, special promotions, and exclusive content.
What if an item I love is sold out?
If an item is out of stock, you can sign up to be notified via email as soon as it becomes available again. Simply enter your email on the product page.
How do I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to our tracking page.
What is your customer support response time?
Our team strives to respond to all inquiries within 24-48 hours on business days.
Where can I contact you?
You can reach us through the form on our Contact Us page or by emailing us directly at support@niraa.com.
How often do you restock items?
We restock our popular items regularly. For specific product restocking information, we recommend signing up for newsletter updates or the "back in stock" notification on the product's page.